IT Support



Sphinx has a continuously-updated knowledge base covering survey methodological resources and data analysis. For our team, knowledge sharing is a key to success! That’s why we offer you special access to selected materials and resources to help you progress efficaciously in all your projects.

Need some help?

Explore all Sphinx’s tutorials and videos

To guide you in discovering and applying Sphinx software solutions, we’ve placed tutorials and videos online for you to explore directly.

Discover the tutorials

Service assistance et accès à distance

Remote access and support services

Make the most of Sphinx’s remote trouble-shooting and support services During all your surveys and analyses, our support service is on hand to answer specific usage questions on Sphinx software and advise you in making the most of all available functions. Via a call line open from 8:30 a.m. to 6 p.m. our technical assistants vow to handle your query within a 2 hour time frame. For enhanced problem solving, we also offer real-time remote teleservice. To access this, click on the following link and launch the TeamViewer™ executable file.